A passion for helping our customers succeed

Hear what they have to say about MITS

Tapping into people power for two decades

Since 1996 our powerful software has not just unlocked information buried in our customers’ information systems, but also the potential that each and every one of their employees has to solve problems and find opportunities. It’s the power of this potential that excites us and we’re passionate about building the software that helps your business tap into it.

We love what we do

We’re passionate about developing software and united around a common goal—to help our customers succeed. Everything we do revolves around making our software and services the best that they can be; from our daily agile development meetings to each and every customer call, the passion for what we do comes through.

Never satisfied that the job is done, we’re always striving to find innovative ways to add more value and to deliver enterprise-grade software to customers both large and small.

Experts in analytics software, distribution, and the supply chain

Distribution and manufacturing are complex businesses. To deliver real value, a deep understanding of supply chain operations and associated information systems is essential. Since 2009 we’ve focused on just that, and are as familiar with terms like GMROI and inventory turns as we are with understanding the data structures of leading ERP systems.

Our solution is packed with hundreds of pre-built tools developed for distributors and manufacturers, so our customers can be more productive from day one—something that’s not the case with generic analytics tools or even some packages targeted at these markets.

See some of our power tools in action

We ask, listen, and act

We know that really great software can’t be developed in a vacuum. That’s why our customers are an integral part of our development process. We proactively solicit feedback and suggestions, and learn from each and every customer engagement.

We combine these learnings with our own vision to build our roadmap and deliver software that makes a real business impact.

Trusted by over 400 distributors and here for the long haul

We’re proud that over 400 distributors trust our software to help them make better decisions. We know that trust is earned and kept through our delivery of great software and excellent customer care. As our customers have grown, so have we. With solid backing and our long-term commitment to the distribution sector we’re looking forward to the next 20 years of growing in partnership with our customers.

David Spence, President

Rundle-Spence

"MITS helps us quickly and easily identify areas of concern so we can focus our resources on solving the operational problems we’ve identified across the company."

Doug Alexander, Purchasing

Automatic Irrigation

"MITS has been a very easy company to work with as we integrated the product with our ERP. The product performs as advertised. It collects our data and puts it into a format that anyone in our organization can proactively and easily find the information to answer questions about sales, customers, vendors, and inventory."

Les Johnson, VP/CIO

North Coast Electric Company

"MITS has dedicated resources to understanding the Eclipse ERP system and the electrical distribution industry. We have been very satisfied with MITS. From day one they’ve been very responsive, and we’re impressed with the integrity and caliber of their people. I can’t think of an instance where they didn’t try their very best to meet our needs."

See who else uses MITS to make better decisions

Leadership team

Sometimes you don’t know exactly what you’re looking for until you’ve dug around a little. MITS software gives anyone in your team the ability to explore your business data, generate their own reports, and set up alerts from scratch—no programming or technical expertise required.

Gary Owen
President MITS start date: July 1999
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Leadership team

President

MITS start date: July 1999

Gary brings both deep technical expertise and industry knowledge to his leadership role at MITS. He has spent the last 19 years building and supporting reporting and business intelligence solutions for distributors and manufacturers. He is passionate about creating a high performance team dedicated to helping businesses make better decisions through actionable, accessible information. In his free time, Gary can be found on the field training for Ultimate Frisbee tournaments.

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Mickey Lass
Senior Vice President, Sales & Business Development MITS start date: May 2006
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Leadership team

Senior Vice President, Sales & Business Development

MITS start date: May 2006

Mickey is a seasoned business professional with a track record of guiding companies toward record sales and revenue growth. He focuses on rapid scale market development and previously co-led an effort that increased his company’s market valuation from 10M to 400M. Mickey’s skills also include sales channel development and manufacturing operations and sourcing. When not cultivating existing and new customer and partner relationships, Mickey is active in sports and his community.

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Will Eng
Director of Software Operations MITS start date: January 2014
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Leadership team

Director of Software Operations

MITS start date: January 2014

Will knows how to build and manage high performance technology teams and brings this experience to his role as Director of Software Operations at MITS. He oversees MITS' professional services, software development, application development, support and training teams. A big fan of technology and gadgets, Will also enjoys long distance biking, hiking and snowboarding.

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Colin Sherman
Director of Sales MITS start date: November 2002
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Leadership team

Director of Sales

MITS start date: November 2002

Colin has held a number of positions at MITS and currently spearheads the national sales team and account management. Well known in the distribution industry, Colin has helped over 200 wholesale distributors use reporting and business intelligence to increase sales and improve operational efficiency. When not attending industry events or talking to distributors, he is pursuing his other passions‒travel, music, and sports.

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Pat Shaughnessy
Office Manager MITS start date: August 2006
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Leadership team

Office Manager

MITS start date: August 2006

Pat has managed office operations for most of her career, including eight years spent in manufacturing. She keeps administration, accounting, and HR running smoothly at MITS. Outside of the office, you can find Pat on her powerboat or hanging out with her charming toddler grandson.

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Brian Friedle
Vice President of Operations MITS start Date: February 2017
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Leadership team

Vice President of Operations

MITS start Date: February 2017

Brian comes to MITS from 24 years of distribution experience with the last 13 as president of an electrical distributor with a panel shop. He brings a deep understanding of the world of distribution and its challenges. Brian finds great satisfaction in helping people learn, grow, and be the best they can be. Brian is happy to add his knowledge and skills to the talent on the MITS sales team. If he’s not in the office, you will probably find Brian on a rock face or in the mountains somewhere. Climb on!

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