Join us on an important mission

At MITS we have a simple mission, to help our customers make better business decisions. While the mission is simple, we believe it to be incredibly important. To achieve it, we hire people who are passionate about what they do, and deliver world-class software that gets the job done. Sound good?

Learn more about what makes MITS a rewarding place to work and take a look at our current openings to see if one’s a good fit for you.

Current Job Openings

Professional Services Contractor

MITS, an established leader in reporting and business intelligence solutions for the Wholesale Distribution market, is growing and we need a Professional Services Contractor to join our tight knit team. Are you passionate about helping businesses make proactive, informed decisions with their data and want to work on creating solutions that synthesize and translate business data needs into reports, charts, and other creative visualizations? Are you equally as talented at design and development as you are at business analysis and communication? If you have the raw talent and are keen on collaborating with our team of seasoned subject matter experts on honing your business intelligence skills and delivering solutions to customers, let’s talk.

Position Summary: The Professional Services Contractor role is an integral part of the Professional Services Team and is responsible for fulfilling customer service requests which focus around the maintenance and enhancement of existing BI solutions through cubes, reports, dashboards, and scorecards using the MITS reporting and analytics platform and the data from our customers’ ERP systems. The solutions we provide allows our customers to gain insight into their data to make better business decisions across their organizations.

Why Apply? You will be joining a tight knit team of smart and motivated individuals who are excited about collaborating with each other and our customers on their passion of business intelligence.


  • Consult with customers to qualify requirements for their services requests
  • Maintenance and implement enhancements of existing BI solutions based on customer requests
  • Handle escalation of issues from Support to our Professional Services team
  • Serve as a technical resource during the pre-sales phase
  • Maintain time tracking and categorizations of work being performed against service requests
  • Provide feedback on opportunities to enhance toolsets and processes to streamline services work

Experience Requirements

  • 2-3 years of experience with SQL
  • 2-3 years of experience of working with enhancing and designing reports and dashboards with reporting platforms
  • Experience with data manipulation via scripted or programming languages
  • Experience with wide array of databases which may include MultiValue, DB2, PostgreSQL, Progress, and MS SQL
  • Experience with ERP systems, accounting, and business processes

Skills/Ability Requirements

  • Ability to work independently and collaborate in a small team environment
  • Ability to work with directly with internal and external customers to analyze needs, define requirements, and ultimately synthesize proposed solutions
  • Ability to communicate proposed solutions to customers at all levels of an organization from C-level executives to technical IT staff through strong written and verbal communication skills
  • Ability to self-prioritize and execute on multiple projects concurrently
  • Familiarity with ETL processes
  • Experience with other coding languages
  • Familiarity and/or experience with BI cube development and methodologies
  • Functional level of expertise in Linux and Windows platforms

We are always looking for great candidates!

If you or someone you know is interested in learning more about working at MITS, contact us at