Customer Success Managers are becoming more and more common in the software world, and we are thrilled to announce that Brandon Wright has recently stepped into this role here at MITS.
Brandon is a long-time MITS employee and truly a subject matter expert when it comes to all things MITS. He joined the company in 2003 and has spent time working in Application Development, Professional Services, and Support.
As a Customer Success Manager, Brandon will be responsible for engaging with our customers after they are installed, conducting initial onboarding sessions, and helping our customers develop and implement a plan for driving user adoption and product satisfaction.
Brandon has begun the process of proactively reaching out to customers. He wants to hear your thoughts on how you are using MITS, and what we can do to improve your experience and results.
If you’d like to get time scheduled with him to discuss your adoption plans, please send an email to firstname.lastname@example.org
requesting a call with MITS Customer Success Manager.